OpsCenter Ver 7.5.0.3
(No data in reports error fixed summary)
Phase 1
àFroze the cluster and stopped Ops center.
àBacked up database
D:\program files\symantec\opscenter\bin> dbbackup
àBacked up the opscenterserversrv.xml file
àChanged "-Xmx " from 4096M to 6144M (from 4GB to 6GB) in opscenterserversrv.xml file
àSimplified the database server startup and corrected a type (of the extra -m)
File: Server_db_conf_server.conf
From
-n Opscenter_usclusrpt01 -x tcpip(LocalOnly=YES;ServerPort=13786) -gd DBA -gk DBA -gl DBA –gp
4096 -ti 0 -c 8G -ch 20G -cl 4G -zl -os 1M -m -o
"D;\Program Files\symantec\Opscenter\server\db\log\server.log" -m
To
-n Opscenter_usclusrpt01 -x tcpip(LocalOnly=YES;ServerPort=13786) -gd DBA -gk DBA -gl DBA -gp
4096 -ti 0 -c 20G -cs -os 1M -m -o
"D;\Program Files\symantec\Opscenter\server\db\log\server.log"
Increased Database memory from 8GB to 20GB (Total physical Memory 32GB)
2GB for GUI
Phase 2
àRemoved VMware access hosts name usvhildcms02 from master server
àIncreased client timeout from 10 mins to 1 hour,
by adding below line in /opt/SYMCOpsCenter/config
Nbu.scl.requestTimeoutlnMillis=3600000
Opscenter\Server\config\scl.conf
àRestarted Opscenter
D:\program files\symantec\opscenter\bin> Opsadmin stop
D:\program files\symantec\opscenter\bin> Opsadmin start
àOpscenter web GUI
Settings à configuration à usvhvoilms001 à Data Collection Disable
à Data Collection Enable
àCurrently working on replicate the same settings over to the configuration on the inactive node “usnjnbrpt01”
After that I will unfreeze the cluster.
Phase 3
Appliance Hardware Data collection Error ---fixed
After reviewing logs from master server and Opscenter, data collection on appliance hardware is failing because an invalid appliance hostname “nb-appliance” was added in the appliance media server list
-------------------------------------------------------------------
$ nbemmcmd -listhosts
NBEMMCMD, Version:7.1
The following hosts were found:
media nb-appliance
---------------------------------------------------------------------
$ vmoprcmd -devmon hs | grep nb-appliance
HOST STATUS
Host Name Version Host Status
========================================= ======= ===========
nb-appliance 710700 DEACTIVATED
----------------------------------------------------------------------
We try deactivating but still opscenter trying to get hardware information from master server for the appliance media server “nb-appliance”
After confirming from Mila/Cleveland
I deleted the media sever hostname “nb-appliance” with command
nbemmcmd –deletehost –machinename nb-appliance –machinetype media
After deleting, Data collection on appliance hardware is success.